Order Processing

• We process orders within 1–3 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order has shipped, you will receive a shipping confirmation email with tracking details. You can also check your order status anytime by logging into your account.

Shipping Regions

Currently, we ship to the following regions:

• United States (contiguous states, Alaska, and Hawaii)
  • Not available: Puerto Rico, Guam, American Samoa, U.S. Virgin Islands, Northern Mariana Islands.
• Mexico (limited products only):
  • Blowout Boost
  • Sleek Sweep
  • Curl Cycle
  • Multi Curl
  • Cool Curl
• Canada (limited products only):
  • Blowout Boost
  • Steamline Pro
  • Multi Curl
  • Turblow Pro
  • Cool Curl
  • Sleek Sweep
  • Blown Away
  • Curl Cycle
  • Air Sculpt 5-in-1
• Other international destinations: not available at this time. We are working hard to expand our global shipping coverage soon.

Shipping Options & Rates

Note: Delivery timeframes are estimates and may vary due to carrier delays, weather conditions, or peak seasonal demand.

Tracking Your Order

• Once shipped, you will receive an email with tracking information.
• You can also track your order (website order) anytime via our official tracking page:

Track Order Here

• If you have any issues with your delivery, please contact our customer support team at support@wavytalk.com for assistance.

FAQ

1. How long does delivery take?
Standard Shipping: 6–9 business days after your order ships.
Expedited Shipping: 3–5 business days after your order ships.

2. Where do you ship?
We ship to the United States (excluding Puerto Rico, Guam, American Samoa, U.S. Virgin Islands, Northern Mariana Islands), Mexico, Canada.
Other regions are not supported yet.

3. Do I need to pay for shipping?
Orders over $25 USD qualify for free standard shipping.
Orders between $0–$24.99 USD will incur a $5 USD standard shipping fee.
Expedited delivery is available for $8 USD, regardless of order value.

4. How will my order be shipped?
We partner with Amazon Logistics and other reliable carriers. The best carrier will be automatically selected based on your delivery address.

5. I ordered multiple items. Will they arrive together?
We strive to ship items together. However, depending on product availability or logistics arrangements, items may be shipped separately. You will receive a separate shipping confirmation for each package.

6. Can I change my delivery address after the order has shipped?
Unfortunately, once an order has been shipped, the delivery address cannot be modified.

7. What should I do if I receive the wrong product?
Please contact our customer support team at support@wavytalk.com.

To help us resolve the issue quickly, kindly provide:
Photos of the received product
The care instruction tag (with IMPA code number)
The package shipping labe