Privacy Policy

Wavytalk Privacy Policy

LAST UPDATED: October 8, 2024

This Privacy Policy describes how Freshine Products Inc. (dba Wavytalk) and our subsidiaries and affiliates (collectively, “Wavytalk,” “we,” “us,” and/or “our”) collect, use, disclose, and otherwise process information about you. This policy applies to information we collect when you use our websites, apps, shop in our online stores or otherwise interact with us as described below (collectively, the “Site”). We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice (such as adding a statement to the homepages of our websites or sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.

Acceptance Of These Terms

By using this Site, you signify your acceptance of this policy and any changes to this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Information We Collect

The information we collect about you depends on how you interact with us. In this section, we describe the categories of information we collect and the sources of this information. 

Information We Collect Directly from You

We collect information you provide directly to us, such as when you open an account, place an order, ask to receive emails or text messages, contact customer service, submit comments or reviews, respond to surveys or quizzes, enter into sweepstakes or other programs, or interact with us on social media. The types of personal data we may collect directly from you include:

  • Contact information, such as your name, email address, mailing address, and phone number;
  • Account information, such as your username and password; and
  • Optional information you may choose to provide, such as your social media handles, makeup and color preferences, age range, gender, product reviews, comments to articles, responses to surveys or quizzes, and the content of communications with our customer support team.

If you make a purchase from us, we work with a third-party payment processor to collect and process your payment information.

Information We Collect Automatically

We automatically collect certain information about you when you access or use our websites or transact business with us, including:

  • Information about your use of our websites, such as the type of browser you use, access times, pages viewed, your IP address and the referring link through which you accessed our websites;
  • Information about the transaction, such as product details and the date and location of the purchase/return; and
  • Information collected by cookies, pixels, session replay, and similar tracking technologies, we may use cookies, web beacons, also known as “tracking pixels” and other tracking technologies to collect information about you when you interact with our websites or emails, including information about your browsing and purchasing behavior. We may combine this information with other information we collect about you and use it for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes.

Information We Collect from Other Sources

We may collect information about you from other sources, including from:

  • Other customers who provide information about you, such as to send you a gift or when they sign up for a refer-a-friend program.
  • Online booking partners, such as companies we partner with to handle online reservations for retail store appointments.
  • Order processing partners, such as fraud prevention and fulfillment partners.
  • Unaffiliated third parties, such as marketing and advertising partners, market research companies, and sample distributors.

The types of personal data we collect from other sources include your name, email address, websites you visited, product preferences, and product purchases.

Use of Information

We may use information about you for various purposes, including to:

  • Provide the products and services you request, process transactions and send you related information, including confirmations and receipts
  • Facilitate and improve your online shopping experience
  • Communicate with you, including to tell you about products and services that may be of interest to you and to respond to your requests, inquiries, comments, and suggestions
  • Facilitate your communication with us, including to enable you to post comments and reviews on our websites
  • Personalize your online experience and provide advertisements, content or features that match your profile and interests
  • Monitor and analyze trends, usage and activities
  • Process and deliver contest, promotion and sweepstakes entries and rewards
  • Conduct surveys and market research and monitor, audit, and analyze trends, usage, and activities in connection with our websites, stores, products, services, and advertisements
  • Conduct internal research and development
  • Detect, investigate, and respond to, prosecute, and help protect against security incidents and other malicious, deceptive, fraudulent, illegal, or objectionable activities, including the unauthorized use of our websites, and protect the rights and property of Wavytalk and others
  • Comply with our legal obligations, including those required for you to benefit from rights recognized by law, or any regulatory requirements or provisions
  • We may partner with Amazon to provide ultra-fast shipping to our customers across the United States. If you make a purchase or initiate a return that is fulfilled by Amazon, we will share necessary information about your order with Amazon. You can learn more about how Amazon uses your Personal Information here: com Privacy Notice - Amazon Customer Service

Your Information Choices and Control

Account Information

You can access, correct, or delete certain information stored within your online account, including your profile, contact, payment, and shipping information, at any time by logging into your Wavytalk account. You can also deactivate your Wavytalk account by emailing info@wavytalk.com.

Promotional Communications

You can opt out of promotional emails or text messages anytime by following the instructions in those messages. Even after opting out, we may still send non-promotional emails (like order confirmations or updates to our legal terms). With your consent, we may also send promotional and non-promotional push notifications to your browser. You can turn these off at any time by adjusting your browser's notification settings.

Cookies and Similar Tracking Technologies

Wavytalk utilizes cookies and similar tracking technologies to analyze website traffic, track engagement with our marketing efforts, and improve our website, services, and campaigns. We also use these technologies to display ads on third-party sites. Most browsers are set to accept cookies by default, but you can modify your browser settings to block or remove some or all cookies. Keep in mind that disabling cookies may impact certain functionalities on our websites.

Links To 3rd Party Websites

Our Site may contain links to other websites. Our Privacy Policy does not apply to the practices of other websites and Wavytalk is not responsible for the actions and privacy policies of third parties. We encourage you to be aware of when you leave our Site and to read the privacy policies of each website that you visit.

Disclosure of Information

We share information as outlined in the Use of Information section and in the following ways:

  • Vendors and Service Providers: We provide personal data to service providers, contractors, agents, and consultants who perform tasks on our behalf. This includes companies assisting with web hosting, payment processing, shipping, surveys, events, personalization, market research, analytics, marketing, advertising, fraud prevention, and customer support.
  • For Marketing and Advertising: Personal data is shared with third parties for marketing and advertising purposes to enhance the reach and effectiveness of our campaigns. This data does not personally identify you, but may allow marketing partners to recognize you on other sites and services, even if you are not logged in. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
  • Professional Advisors: We share information with our professional advisors, such as accountants, auditors, lawyers, insurers, and bankers, as needed to manage our business interests and seek their advice.
  • Law Enforcement and Legal Matters: We disclose personal data in response to legal requests if required by law or in compliance with legal processes, including requests from public authorities for national security or law enforcement purposes.
  • To Protect Rights and Safety: Personal data may be disclosed if we believe your actions violate our terms or policies, or if we believe it is necessary to protect the rights, property, or safety of our company, customers, the public, or others.
  • Corporate Transactions: Personal data may be shared in connection with negotiations or transactions such as mergers, sales of assets, financing, bankruptcy, or acquisitions involving our business or assets.
  • Corporate Affiliates: We share personal data with our subsidiaries and affiliates for the purposes outlined in the “Use of Information” section.
  • With Your Consent or Direction: Personal data is shared with third parties when we have your consent or when you direct us to do so. For example, if you submit a product review and ask us to post your personal data alongside your review on our websites.

We may also share aggregated or de-identified data that cannot be used to identify you. This information is processed and maintained in a de-identified form, and we will not attempt to re-identify it unless permitted by law.

Children

Our websites are not designed for children under the age of 18. If you are a parent or legal guardian and you believe that a child has provided personal data to us without your consent, please contact us at info@wavytalk.com.

California Privacy Notice For California Residents

Consumers residing in California are granted certain additional rights regarding their Personal Information under the California Consumer Privacy Act (“CCPA”) (California Civil Code Section 1798.100 et seq.). If you are a California resident, these terms and conditions apply to you.

Wavytalk uses and collects your information for the purposes outlined in this Privacy Policy, which includes “business purposes” under the CCPA. We do not, and will not, sell your Personal Information. However, the CCPA’s definition of “sale” is broad and may include instances where browsing data is shared with referral advertisers (for example, when you click on an ad that directs you to Wavytalk, we may send a hashed identifier to the referring site to credit the referral). Like many other websites, we may use these services periodically. While we limit the information shared to what is necessary for recording the referral, the fact that you clicked on the link and visited Wavytalk may be added to your profile by the ad publisher. This primarily occurs through targeted advertiser cookies, and if you choose to opt out of the sale of your Personal Information, we will disable these cookies.

California's "Shine the Light" Law

California's "Shine the Light" law (Civil Code Section § 1798.83) allows users of our Site who are California residents to request information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to info@wavytalk.com, or write to us at:

Wavytalk,
9 E 19th Street

Floor 5

New York, NY 10003

Data Retention

We retain personal data based on business requirements and legal obligations. Personal data is stored only for as long as necessary to fulfill the purpose for which it was collected, along with any other lawful purposes. For instance, we may keep transaction details and correspondence until the relevant time limit for potential claims has passed. Once your personal data is no longer needed, we either delete it from our systems or anonymize it so that it can no longer be linked to you.

Contact Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at: (i) by mail at Wavytalk, 9 E 19th Street, Floor 5, New York, NY 10003; (ii) by email at info@wavytalk.com  or (iii) by phone at 934 414 7128.