We handle return requests only for purchases made directly through the official Wavytalk website. For purchases made on other platforms, please follow the respective platform’s return process.

How do I initiate a return or exchange?
You can easily complete a return or exchange online here using the form below. Please have your original order number ready. For further assistance, feel free to reach out to our customer service team at support@wavytalk.com.

What’s your return policy?
All returns must be processed within 30 days of receiving your order. Please ensure all returns include any accessories and are returned in the original packaging. For returns not related to product quality, a $5 restocking and shipping fee will be applied.

How long does it take to receive a refund?
Once the returned product is received at our warehouse, you will recieve a full refund to your original form of payment. Credit card refunds typically take 5–10 business days to appear on your statement.